Understanding and solving your challenges involves taking a step back to really unpack them through in-depth, structured discussions. To do this, we ask 7 questions:

• What is the problem?
• Why is this a problem?
• How does the problem affect you?
• What capabilities and resources are available to you?
• What contextual factors underpin the problem?
• What is the desired outcome?
• How can we understand and mitigate potential risks?

You are always at the centre. We work closely with you to understand each of these questions in your particular context and within your particular constraints. We bring a wealth of expertise to the table, but we check our assumptions at the door.

We will work with you to ensure that your key needs for creating solutions are met and co-develop durable and sustainable outcomes through multiple iterative cycles of experimentation and validation.