Let our Ethics Innovation Manager, Zachary Goldberg, explain.
of ethics experts say ethical principles focused on the public good won't be used in most AI systems by 2030 (source)
AI isn’t always built to enhance the capacity for human decision-making. Its scope and function is not always transparent, intelligible, or understandable.
How an AI algorithm works can be a complex matter. Why it produces a particular outcome is not always clear. When users can’t understand an AI system’s outputs, they can‘t make well-informed data-driven decisions.
Our AI solutions are built from the ground up with ethics and privacy by-design. We focus on transparency, explainability, accountability, non-discrimination, and enhancing human decision-making. Each of our products is subject to on-going ethics and privacy impact assessments to ensure responsible development.
Our goal is to ensure that users of our Ethical AI solutions can understand their outputs in a meaningful and actionable way, building trust and confidence in their use. We use interpretable rather than black box models, and build UI/UX components that enhance explainability and understandability.
Our legal and ethics experts ensure that all our Ethical AI solutions are compliant with the latest AI regulations and standards, and we are an early adopter of the UK’s algorithmic transparency standard. Our Innovation and Research (I&R) team also works on informing the development of international AI regulations and standards.
STRIAD is our secure cloud-based Ethical AI platform delivering data-driven solutions to customers across a range of contexts and sectors.
CESIUM augments safeguarding decision-making by identifying and prioritising children at risk to harm.
STRIAD:Honeycomb helps police, NGOs, and safeguarding professionals better understand modern slavery and human trafficking.
STRIAD:Air Quality helps local authorities understand air quality and pollution in their area to support urban planning and citizen welfare.
Today’s societal problems are complex and multi-faceted. Technology has the power to help in incredibly valuable ways, but we believe it’s people who are (and should) remain at the heart of solving our biggest problems and making the right decisions. That’s why our ethical AI products are embedded in an ecosystem of sociotechnical services, from data protection and privacy to in-depth subject matter expertise. Read more about our sociotechnical approach here.
As more and more services, systems and processes move online, organisations are handling more data and sensitive information than ever before. This is especially true when building and deploying our ethical AI solutions. Fortunately, our Data Protection team is always on-hand, ready go providing the in-depth yet practical support needed to understand your concerns and requirements, help confidently navigate regulatory and ethical challenges, and ensure you can access and leverage the right data in the right way – responsibly, confidently, and ethically.
Cybersecurity gaps can cause significant financial costs, impact public trust, cause untold stress, and sap limited time from working on your biggest problems. Our Cybersecurity team helps ensure industry-standard levels of security for all our Ethical AI solutions, from cloud infrastructure security and penetration testing, to endpoint security and secure client access. Our team puts in place the right measures that narrow our solutions’ attack surfaces, turn employees into a first line of defence, and achieve compliance with the relevant cybersecurity standards.
Technology is not value neutral. When building our Ethical AI solutions, we focus on transparency and accountability to develop a human-centred and tailored approach. Our Ethics Innovation team helps maximise ethical opportunities while minimising risk, resulting in both practical and ethical AI solutions. From Ethics Impact Assessments (EIA) to assess the full ethical impact of our solutions (including ethical risks and opportunities), to mitigating data biases and discrimination, to leveraging our team’s Explainable AI (XAI) methods and approaches to ensure you can understand how and why an algorithm produces a particular output – you can be sure that all our ethical AI solutions have been stress-tested to the highest levels of ethical rigour and standards. As we like to say, ethics is our innovation.
Sitting at the crossroads of social science, subject matter expertise, and ethical technology, we help customers’ tackle their challenges through understanding the problem, assessing what’s needed, generating actionable insights, and delivering practical knowledge and guidance to help address complex societal issues. Our Sociotechnical Insights Group (SIG) team is pivotal in ensuring you get the value you need from our Ethical AI solutions, from providing the expertise to help train our NLP models and sourcing the right data, to helping you interpret and understand insights, to training your personnel on how to make better use of data to tackle your strategic and operational priorities.
Our Innovation & Research (I&R) team conducts cutting edge research into some of the biggest societal challenges of our time, from climate change and technology ethics, to safeguarding, conflict and crisis, and human rights. The I&R team is a critical asset in the development of expert-driven Ethical AI solutions.
Today’s societal problems are complex and multi-faceted. Technology has the power to help in incredibly valuable ways, but we believe it’s people who are (and should) remain at the heart of solving our biggest problems and making the right decisions. That’s why our Ethical AI products are embedded in an ecosystem of sociotechnical services which brings together social science and subject matter expertise, human factors, and advanced technologies into the design of every solution – from data protection and privacy to in-depth subject matter expertise. Read more about our sociotechnical approach here.