Trilateral Research Ltd (“we” or “us”) is a UK limited liability Company. We are registered in England and Wales under company number 8698690 and have our registered office at One Knightsbridge Green, London, SW1X 7QA.
In 2017, Trilateral Research opened an office in the Republic of Ireland as a wholly-owned Limited Company, registered under company number 616396, with registered offices in FDW House, Blackthorn Business park, Coes Road, Dundalk, Co. Louth, A91 RW26, Ireland, trading at Marine Point, 2nd Floor, Belview Port, Waterford, X91 W0XW, Ireland.
This Privacy Notice applies to both our UK and Irish entities as the data controllers of your personal data and inquiries regarding this privacy notice and data subject rights can be made via DPO@trilateralresearch.com.
This Privacy Notice aims at informing website visitors, our business and research partners, and other stakeholders about how we process personal data. We are committed to processing personal data responsibly, securely, and proportionally throughout our business.
We collect personal data both directly and indirectly from individuals including:
We collect the following types of personal data about individuals, including:
General personal data types, including:
Special categories of personal data, which we collect with explicit consent, including:
We process personal data on the following bases:
We process your personal data with the purpose of:
We have put appropriate technical and organisational security policies and procedures in place to protect personal data (including sensitive personal data) from loss, misuse, alteration or destruction. We aim to ensure that access to your personal data are password protected. We encrypt all data stored at our central location and data are restricted only to those who need to access it. Those individuals who have access to the data are required to maintain the confidentiality of such information. We install and regularly update all security and anti-virus software in use on all of our systems. Please be aware that the transmission of data via the Internet is not completely secure. Whilst we do our best to try to protect the security of your personal data, we cannot ensure or guarantee the security of your data transmitted to our site.
We may occasionally share personal data with trusted third parties to help us deliver efficient and quality services. When we do so, we ensure that recipients are contractually bound to safeguard the data we entrust to them before we actually share the data. We may engage with several or all of the following categories of recipients:
We store personal data on servers located in the European Economic Area (EEA) and outside of the EEA, namely the US. We transfer personal data to reputable third-party service providers, namely Quickbooks and DropBox, situated both inside and outside the EEA. Please refer to their websites for further information about their personal data handling. Each organisation is required to safeguard personal data in accordance with our contractual obligations and data protection legislation.
You have the following rights in relation to your personal data that we process. You can exercise your rights by emailing us at DPO@trilateralresearch.com, including:
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This helps us to ensure that personal data is not disclosed to any person who has no right to receive it. No fee is required to make an initial request unless your request is clearly unfounded or excessive. Depending on the circumstances, we may be unable to comply with your request based on other lawful grounds.
We retain personal data to provide our services, stay in contact with you and to comply with applicable laws, regulations and professional obligations that we are subject to. Unless a different time frame applies as a result of business needs or specific legal, regulatory, or contractual requirements, we retain personal data for a period of 5 years.
Typical examples of different time frames include but are not limited to those relating to our obligation to retain data concerning European Union research projects (H2020, Action Grants, FP7, etc.) for up to 10 years after the end of the project (unless further retention is requested by auditors), and the retention period of HMRC-related data, which is 7 years.
Where the records and documentation containing personal data have been collected within the delivery of an EC project, the Commission/Agency will process it in compliance with Regulation No 45/2001 (archived for at least 5 years after the balance is paid unless there are ongoing procedures such as audits, investigations or litigations, in which case the evidence must be kept until these end, even if this is longer than five years). After the expiry of the retention period, and unless further legitimate grounds for retention arise, we will dispose of personal data in a secure manner.
Our websites may contain links to other sites, including sites maintained by Trilateral Research that are not governed by this Privacy Notice. Please review the destination websites’ privacy policies before submitting personal data on those sites. Whilst we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.
We regularly review this Privacy Notice and will post any updates to it on this webpage. This Privacy Notice was last updated 10 August 2018.
If you have any concerns as to how your data is processed, you can contact us per email or per post:
Data Protection Officer, Trilateral Research Ltd, One Knightsbridge Green, London, SW1X 7QA, United Kingdom or at DPO@trilateralresearch.com
We will respond to your queries within 30 days from when we receive them.