Sociotech Insights
Data is valuable.
Insight is
everything.
An end-to-end service to help you optimise data to derive meaningful insights to support decision making
Leveraging our subject matter expertise at the crossroads of social science and ethical technology, we help organisations use data in a more meaningful way. We assist in defining short- and long-term objectives, define questions and needs, and deliver practical knowledge and concrete plans on how to better use data to address complex societal issues.
Benefits
Understand the problem, really
Organizations face tough challenges and increasing pressure to deliver results fast. Sustainable solutions need a firm foundation of understanding. Let us help you step back and take a moment to really understand the problems you’re facing.
Choosing the right data
There’s an abundance of data out there. We help you get hold of the right data, in the right way, and use it responsibly to make better decisions.
Saving precious time
We understand that wrestling with an abundance of data takes time and effort, but the right methods and processes make all the difference. Through our data services, we collect, clean, process, and prepare relevant data for integration into your decision-making operations – helping you respond with greater agility to changing circumstances
Extract meaning from data
It takes more than a mountain of data to understand and solve complex societal problems. Using our in-depth subject expertise, we help you grasp what the data is saying (and what it’s not) so that you, the human, stay in control of the decision-making loop.
Knowledge transfer
Make use of our vast experience designing and delivering high-quality training programmes, and empower your team with information and skills needed to fight the good fight.
Service Portfolio
Problem definitionÂ
We break–down complex problems into their fundamental parts, and use a bottom-up approach to dive deep into the challenges at play. Working with you, we uncover innovative solutions that are suited to your particular needs, context, and budget.
Get ready for questions! We ask as many questions as possible and check all our assumptions at the door. Â
Expert researchÂ
Solving tricky and elaborate challenges requires a thorough understanding of the context, its influences, and in-depth knowledge of sociotechnical methods. To help solve your problems, we bring a highly qualified interdisciplinary team, full to the brim with in-depth subject matter expertise, end user knowledge, and PhD qualified researchers across a wide variety of subjects.Â
Policy advice and recommendationsÂ
We use insights from data analysis to develop external policy recommendations and suggestions for practical changes that can be trusted.Â
Data services
We work with customers to gather and if required, supplement, the data you hold, allowing you to gain a full picture of your issue. Leverage STRIAD, our Ethical AI platform to support your decision-making processes
Training and knowledge developmentÂ
Our experts can train and guide you on the nuances of the issue you face and, where appropriate, the solution we offer to help you overcome it. We offer courses in person, virtual and as e-packages that you can use anytime and anywhere. You can use one of our existing courses or we can work with you to develop a course just for you.Â
Our range of sociotechnical services help you to come up with an innovative solution for complex problems.
We break–down complex problems into their fundamental parts, and use a bottom-up approach to dive deep into the challenges at play. Working with you, we uncover innovative solutions that are suited to your particular needs, context, and budget.
Get ready for questions! We ask as many questions as possible and check all our assumptions at the door. Â
Solving tricky and elaborate challenges requires a thorough understanding of the context, its influences, and in-depth knowledge of sociotechnical methods. To help solve your problems, we bring a highly qualified interdisciplinary team, full to the brim with in-depth subject matter expertise, end user knowledge, and PhD qualified researchers across a wide variety of subjects.Â
We use insights from data analysis to develop external policy recommendations and suggestions for practical changes that can be trusted.Â
We work with customers to gather and if required, supplement, the data you hold, allowing you to gain a full picture of your issue. Leverage STRIAD, our Ethical AI platform to support your decision-making processes
Our experts can train and guide you on the nuances of the issue you face and, where appropriate, the solution we offer to help you overcome it. We offer courses in person, virtual and as e-packages that you can use anytime and anywhere. You can use one of our existing courses or we can work with you to develop a course just for you.Â
Why Trilateral Research?
Alongside an obsession with AI ethics, adopting a sociotechnical approach is at the heart of everything we do. Tackling complex societal challenges with meaningful insights requires bringing together social science and subject matter expertise and advanced technologies into the design of every solution. This approach enables us to deliver user-centred, fit-for-purpose and long-lasting results, which have a positive impact.
Skipping across the surface of today’s big challenges isn’t something we do. Expertise and clarity are the antidote to increasing complexity and uncertainty. From our diverse team of interdisciplinary researchers , to our strong knowledge of our customers’ contexts of use and the real-world problems they face, we have the expertise to understand the issues at play and chart a path forward.Â
Agility and user-centric co-design go hand-in-hand. Just as we want to keep humans ‘in the loop’ when building AI , we want to keep our customers ‘in the loop’ throughout our agile development processes. Because while we may call them customers, we think of them as partners.Â
Latest Insights
Sociotech in practice: developing AI solutions to tackle societal challenges
Enhancing Adolescent Mental Health
Training on human trafficking: a component of the human security operationalisation framework
Customers
Success Stories
Ebon Edwards
DSTL
DSTL commissioned Trilateral Research to lead a project to develop a Guidance for Identifying and Engaging Online Content Creators. Within the project they leveraged their social science and tech subject matter expertise. Trilateral Research carried out the project with great professionalism and intellectual rigour. They excelled at problem definition and working in a co-design manner. They took time to understand the requirements, provided us as the client with an array of options as to methods and outputs and delivered to a high quality.
Senior Adviser and Head of Human Trafficking Unit
Council of the Baltic Sea States
The Council of the Baltic Sea States commissioned the Trilateral Research to develop a report on forced labour and human trafficking for labour exploitation in Poland. The work was highly professional and exceeded expectations of the CBSS. It is always a pleasure to cooperate with knowledgeable, reliable, passionate and attentive to detail professionals who will go an extra mile to deliver the best service. If you want to have a high quality, progressive, detailed and an interesting report in the field of human trafficking, contact Julia [Muraszkiewicz, Head of SIG]
Major Leon Marshall
UK Royal Marines
The course delivered by Trilateral Research was engaging, knowledgeable and relevant to our operational areas. Their breadth of expertise delivered an excellent afternoon of Professional Military Education for members of 40 Commando which carried on in conversation and debate well into the evening.
Robert Parker
Head of Data and Analytics at Guys and St. Thomas’ Charity
The team at Trilateral were very good at explaining the technical side of the project in plain English. The team was responsive to feedback and helped tailor the dashboards to meet our requirements. Trilateral were extremely helpful with setting up the cloud infrastructure, including all the necessary set up and installation for Amazon Web Services.Â
