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Home > Hayley Watson

Hayley Watson

Director, Sociotech Innovation

Role at Trilateral

Hayley is a member of the Senior Management Team and oversees the Sociotech for Good function. Hayley leads strategic efforts to ensure sustainable impact from our ethical AI solutions and complementary sociotech services and their ability to support decision-makers with data-driven insights to tackle complex social challenges.  


Hayley started at Trilateral Research in 2012 as a Senior Research Analyst, where she focused on research on public vulnerabilities stemming from the impact of security-related issues (crisis, conflict, terrorism, human security, human trafficking) and the role of emerging technology in public protection. Over the years, Hayley has advanced to managing interdisciplinary teams and growing our data science, software development and product management teams, to support the company in its efforts to delivering ethical AI solutions.  

 Hayley is particularly interested in innovation efforts within responsible sociotech approaches to research and innovation and how to considers both social and technical factors in the design of our technologies that, in turn, have a tangible impact on the problems our clients are combatting. 

Hayley is one of the editors of the volume, Digital Methods for Social Science: An Interdisciplinary Guide to Research Innovation which was published by Palgrave Macmillan in 2015, and Human Trafficking in Conflict – Context, Causes and the Military (2020). She has published peer-reviewed journal articles in relation to security and the threat of terrorism, as well as social media and crisis management. She has participated in many international conferences, as well as publishing in the popular press. Hayley was involved in the ISCRAM community (Information Systems for Crisis Response and Management) and from 2013-2017 co-chaired the ELSI track and working group on Ethical, Legal and Social Issues of IT-supported emergency response. 

Hayley has a BA in Criminology and Sociology, an MA in Methods of Social Research, and a PhD in Sociology (relating to the public response to terrorism) from the University of Kent and is a certified AWS Cloud Practitioner. 

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