Su co-leads and works to drive the growth of the Innovation & Research service of Trilateral in defined strategic business areas. She oversees and conducts research in the field of crisis and security.
Su’s areas of expertise include public preparedness and risk communication, including the use of new technologies such as social media and private messaging apps. Her research examines how data and new technologies can provide insights to inform risk communication approaches and community engagement to reduce vulnerability and exclusion.
Su has over 16 years’ experience of designing, leading and contributing to research projects. She has led multiple successful funding applications, managed research teams, and has conducted research internationally with key stakeholders including: emergency management practitioners, UN Agencies, civil society and non-governmental organisations, senior government officials, policy-makers, the public, and fellow researchers. She collaborates with different stakeholders to understand the different challenges faced and works with them to develop solutions and recommendations.
Su has extensive experience of tailoring her research findings and communication to different audiences and has delivered trainings, workshops, webinars, and podcasts, written journal articles, book chapters, white papers, and reports, and presents at conferences.
Su was previously a researcher at Aston University working on crisis and security projects. Su has a PhD in Sociology (public preparedness for disasters) and a BSc in Marketing from Aston University.